Privacy Policy

Here is the updated Privacy Policy incorporating the provided contact details.

Privacy Policy for Dish Tech

Welcome to Dish Tech (“we”, “our”, or “us”). Your privacy is critically important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we keep it safe when you visit our website https://dishtechnicians.co.za/ or use our satellite and DSTV installation and repair services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

  • Personal Identification Information: Name, surname, email address, phone number, and physical address for service booking and invoicing.

  • Technical Data: IP address, browser type, operating system, and data collected through cookies (pages visited, time spent on the site).

  • Service Information: Details regarding the satellite or DSTV installation, signal repairs, or service quotes requested.

2. How We Collect Information

We collect data in the following ways:

  • Directly from you: When you fill out our contact form, request a free quote, send us an email, or call us.

  • Automated technologies: When you navigate our website, we may use cookies or analytics tools (such as Google Analytics) to improve user experience.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our installation and repair services.

  • Improve, personalize, and expand our website.

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

  • Process your transactions and manage your service bookings.

  • Comply with legal obligations in South Africa (such as POPIA – Protection of Personal Information Act).

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with third-party service providers and partners under the following circumstances:

  • Service Providers: Technicians and contractors who fulfill installation and maintenance services on our behalf.

  • Legal Requirements: If required to do so by law or in good faith belief that such action is necessary to comply with a legal obligation or protect our rights.

5. Security of Your Information

The security of your personal data is important to us. We use commercially acceptable means to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Cookies and Tracking Technologies

Dish Tech uses “cookies” to help you personalize your online experience. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

  • Google Analytics & Third-Party Cookies: We use third-party services like Google Analytics that may collect information about your browsing habits on our site. Google’s ability to use and share information collected by Google Analytics is governed by the Google Privacy Policy.

7. Your Data Protection Rights

Depending on your location (including the GDPR and POPIA), you are entitled to the following:

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing: You have the right to object to or request that we restrict the processing of your personal data.

If you would like to exercise any of these rights, please contact us using the details below.

8. Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

10. Contact Us

If you have any questions or suggestions about our Privacy Policy, or if you would like to manage the information we hold about you, please do not hesitate to contact us at:

  • Website: https://dishtechnicians.co.za/

  • Email: info@dishtechnicians.co.za

  • Phone: 072 894 6235

  • Address:116 Selbourne Street ,Avondale ,Parow ,Cape Town ,7500.